Refunds & Returns

At Dragon Peptides, our mission is to make your research experience simple, transparent, and completely hassle-free.

Order Cancellations

If you need to cancel an order, just reach out to our support team before it ships, and we'll take care of it right away. Because of the sensitive nature of peptide products and our commitment to strict quality control, we're unable to accept returns once an order has been shipped.

Damaged or Incorrect Orders

If your package arrives damaged, incorrect, or missing items, please contact us as soon as possible at [email protected]. Include your order number, a short description of the issue, and photos if available. Our team will review your request promptly and arrange a refund or replacement to make things right.

Refund Policy

Please remember that all Dragon Peptides products are intended for research use only and not for human or veterinary use. Refunds are issued only for verified issues such as shipping errors or product damage.

Customer Support

Our customer support team is available Monday through Friday, 9 AM – 4 PM PST. We're here to help you every step of the way.

For all inquiries, contact us at: [email protected]